Learn about us and our values

From 1st September 2018, Riverview Law was acquired by EY. For more information please click here.

Our DNA and business model has a profound impact on who we are and the way we recruit, the people we employ and our induction, reward and measurement processes. It is reflected in our implementation and service delivery model which helps us become a seamless part of our customers’ teams. It is demonstrated by the way we use management information and trend data to pre-empt issues, manage risk, improve customer experience and reduce costs.

Our ‘Moments of Truth’ philosophy underpins everything we do. It helps us maintain a laser focus on our customer; whether that customer is the function we are supporting, the customers of the function, the customers of the organisation and/or our own internal colleagues. Our six core values support this. We recruit people because of their individualism, because of who they are and we do not want them to change. But we all recognise that we stand and fall as one team. We want people to enjoy coming to work. We want people to be proud to be associated with Riverview Law.

Individual

Individual

We all have a unique set of skills, experience and opinions. This is why we were recruited. When at work we can be who we are. We can be ourselves. We are encouraged to show our individuality and personality and this contributes to the culture, environment and success of Riverview Law.

Enthusiastic

Enthusiastic

We are encouraged to challenge ourselves, try new things and embrace change. While we work hard we understand how important it is to have fun and not to take ourselves too seriously. There is a life, community and world beyond Riverview Law and we are enthusiastically part of it.

Inquisitive

Inquisitive

We are keen to learn. We love asking questions and listening to the answers. We want to understand what drives our customers and their businesses and how we can help them. We ask why we do things the way we do and then improve them if we can.

Professional

Professional

We do not compromise in delivering high quality advice, solutions and all those Moments of Truth that make a difference to colleagues, customers and other stakeholders. We act with integrity and are proud of what we do, the role we play in supporting each other and our customers and in shaping the legal profession.

Positive

Positive

We are encouraged to be proactive and to share our ideas and opinions. We offer our thoughts constructively so that we can move forward. We treat other people with respect. We are committed to positively impacting our colleagues, our business, our customers businesses and the wider community.

One Team

One Team

We work together towards the same goals. We communicate clearly, openly and honestly. We trust and respect each other. We understand that we have individual and collective responsibilities. In short, while we are individuals we know that when we work as a team there is no limit to what we can achieve!

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