Mid-Market
We sit down with you, discuss your legal requirements, set the scope and fix the price
When we speak with MDs and FDs about their legal costs there is usually a pause, or a slow shake of the head before they respond. It’s as if they’re caught in a catch 22.
They know they need quality legal advice on that lease review, those employment issues and that customer contract. But they’re uncomfortable with the cost, the lack of price transparency and, generally, the customer service. In particular they dislike the hourly billing model popular with solicitors.
Indeed, many organisations tell us they would call a solicitor more frequently if they knew what the cost would be. They want advice but, because they’re worried about the ‘ticking clock’, they deal with the matter in-house, with all the risks this brings. That’s why we created Legal Counsel for organisations with less than 1000 employees.
Legal Counsel annual contract
At a fixed annual price, Legal Counsel has been designed to provide businesses with unlimited access to reliable legal advice and support for all their day-to-day legal requirements (adviceline 8.00am-6.00pm on normal working days and the secure Myview Portal 24/7). Put simply, our fixed-price annual contract means you don’t have to worry about the cost when you speak with our lawyers.
Legal Counsel includes all advice, guidance, document preparation and review, plus the management of all correspondence and solicitors letters in any dispute up to the ‘Commencement of Proceedings’. As will be seen, the core Legal Counsel service scope has, following detailed research with businesses, been deliberately designed to cover all the legal support organisations typically require. However, if additional support is required outside of the service scope, for example representation in a Court or Tribunal, a separate fixed-price quote will be provided; a quote that you are under no obligation to accept.
To help you manage your organisations’ cash-flow, you can either pay the annual fee on commencement of the service or by monthly direct debit.
No quibble refund and Myview membership
When we explain our approach to MDs and FDs they often comment that it seems too good to be true; how can you do this when law firms don’t? This made us think, a lot, about how we could address this question. How could we provide businesses with confidence that the service is as good (well better actually) than it appears?
So, we came up with our refund policy and Myview membership. If you purchase one of our annual contracts and, in the first month, our service does not live up to your expectations, you can cancel your contract and we will refund your money. No questions, no quibbles, an immediate refund. You can buy with confidence.
Myview membership allows your business to experience the Riverview Law difference, first hand. At no-cost, you can Register Now for Myview membership, use your complimentary call to test our legal team, and access our comprehensive Legal Library which has over 650 advice pages and over 450 documents, letters and templates.
We’re that confident about the quality of our service and our teams.
Establishing your service scope
To make sure we understand the service and support you need, we use our Legal Counsel Analyser to help us provide you with a fixed-price proposal. The questions in the Analyser help us establish what services, if any, you require in addition to the core Legal Counsel service scope. Once we’ve captured this information we prepare and send you a detailed proposal for your consideration. This is a collaborative process and usually involves a number of calls and meetings.
A long-term relationship
You can be confident that we’ll provide you with an excellent service. We’re seeking a long-term relationship with your organisation. We want you to renew your contract each year. We also want you to recommend us to your business network. We know you'll only do this if we deliver quality support, that you can act on, at fair prices.
To talk with one of our Sales Advisers and make an appointment for us to visit you please call 0844 257 6000 or email [email protected]